Frequently Asked Questions
Find answers to common questions about our collections and services
How do I determine my correct size?
Please refer to our comprehensive Size Guide located on each product page to find your perfect fit based on body measurements.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly; however, you can request a cancellation within 30 minutes of placement by contacting our support team.
Are your materials sustainably sourced?
RAEN is committed to ethical fashion. We prioritize organic cotton, recycled fibers, and responsible manufacturing processes.
How should I care for my RAEN garments?
Each item features a specific care label. Generally, we recommend cold washing and air drying to preserve fabric integrity.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by destination.
What should I do if my item arrives damaged?
Please contact us immediately at [email protected] with your order number and photos of the damage for a priority replacement.